Testimonials

"In 2003, I made a signficant investment in my firm's capabilities and needed an exponential increase in revenues to cover the expense. To help me meet these goals, I hired Doug as my Sales Coach. With his assistance, I turned several prospects into new clients. In just a few months, I got a 20 times return on my investment. And the work we did laid a strong foundation for continued success in sales. Not only does Doug get results...he's also a lot of fun to work with. You can't beat that!!" Allison Darling

"Doug is the coach of coaches in the Resource Associates Corporation network. As my first coach, he got me started in the right direction, and helped turn around my business when things were tough. Doug is a personal hero of mine." Jerry Hogan

"Several times I've sought Doug's advice in situations where he's had much more experience than I've had. Despite his busy schedule, he's always taken time to listen to my needs, ask insightful questions, and make logical suggestions that I hadn't even considered. Taking advantage of his expert opinion has helped me gain new business and has helped me be more effective with my current clients. He's truly a trusted advisor!" Marcia Cook

"Doug's sharing of his expertise and experience is not limited to just his clients and company associates. As a colleague I have personally benefitted several times from his generosity when I asked for his help and perspective on business and professional issues. He has the amazing ability to listen to your heart as well as your words to get at the root of a situation. Then he guides you to a fresh, and more importantly, useful and actionable perspective that empowers you. If results are what you want, then Doug is the coach to help you get them." Mary Anne Shew, President, Business Vitality LLC

To view all of Doug's LinkedIn testimonials

Douglas S. Brown, CAIA, CBC, CDIA, CVIA

He is the Chairman and CEO of Paradigm Associates LLC, a company he founded in 1985, and is now represented by professionals in ten states. He has developed a client base of organizations in over fifty different industries, in the for-profit, non-profit and governmental sectors. He has been consulting with groups in every corner of the US and Canada as well as with professionals from throughout Europe and South Africa. He has been well received by organizations of all size and by people having vastly different level of responsibility and work experience.

His thinking style assists organizations in recognizing and breaking through their existing paradigms in order to solve stubborn problems and generate non-traditional approaches for working through difficult situations.

He has addressed international audiences at industry conferences for organizations such as the American Institute of Certified Public Accountants (AICPA) and the American Truckers Association (ATA), led or facilitated well over 5000 sessions, conducted hundreds of meetings from small groups to 450 people per session and has edited more than a dozen training and development processes. The result of his work can be seen from the Board Room down to the individual contributor level. He has been instructing other organizations in the proper use of facilitation techniques since 1987, is a Certified Facilitator for the Total Quality Institute (TQI), a Certified Attribute Index Analyst (Innermetrix), Certified DISC Index Analyst (Innermetrix), Certified Values Index Analyst (Innermetrix), and Certified Business Coach. In 1994, Doug was inducted into the Who's Who Worldwide Registry of Business Leaders.

His previous career included both line and staff management responsibilities in several manufacturing companies, including Procter & Gamble. His career experience included generating cost savings and process improvement ideas that exceeded three million dollars per year.

Before graduating from the University of Delaware with a B.A. in Political Science and a double minor - Business & Economics and Philosophy, Doug was very active both locally and nationally. He led both campus and regional organizations, earned an internship in the U.S. Senate, and received an Undergraduate Research Grant to study Leadership Styles vs. Group Behavior.

Doug has had numerous appearances on television and radio discussing issues such as Strategic and Business Planning, the nuances of Executive Leadership, and ways to improve the performance of salespeople to name a few. He is known by his peers around the country as "The Sales Doctor" because of his ability to diagnose missing elements of the sales process. In 2009, Doug was named as a columnist for American Executive magazine that goes out to 50,000 C-Suite executives who are running organizations of $50 million and up. He was tapped by Investor's Business Daily for advice on, "How to deliver bad news" and Doug has been a regular contributor to Professional Insurance Association magazine that serves both insurance carriers and independent agencies throughout the northeastern US. His comments and organization were featured in Human Resource Executive magazine, and his article, "Managing Your Business Like Your Life Depends On it", was published in ASBA TODAY (American Small Business Association) and MENTOR magazines. His articles also appear in various privately distributed newsletters across the country.

From 1997 until 2001, he was Chairman of the Leadership Task Force, an international committee studying leadership styles in volunteer organizations for the 30,000+ member Barbershop Harmony Society. Doug lives in Cranford which is in Union County, NJ. He continues to be involved as a Board member in charitable and educational organizations serving the needs of the community, and has served in various organizational leadership roles.

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