Professional Insurance Agents (PIA) Magazine Articles
Agencies should look at employee engagement
Some frightening possibilities follow: According to research, it is estimated that American businesses may only be operating at one-third of their capacity because of the lack of a true connection with their employees.
The complex-sales method may not be best option
Today a number of selling and business development tools are available to independent agents that make it is easy to lose sight of the big picture—a personal connection.
Manage Yourself While You Lead Others
Today’s best managers and agency owners are leaders focused on bringing out the best thinking and commitment of all employees in order to develop and sustain the most effective work processes and the highest quality products and services.
Understanding the Strategic Planning Process
Baseball legend Yogi Berra once said, "If you don’t know where you are going, you will wind up somewhere else." What a simple statement, yet really quite profound.
Client Loyalty
While we have just come through one of the biggest financial meltdowns in U.S. history, almost every industry has been forced to rethink its position in the marketplace and how its "go-to-market" strategies have been affected.
Are You Maximizing Your Present?
In many cases, the often-used phase, "It is not what we know that hurts us; but, rather, it is what we think we know that we do not, that gets in our way," still is appropriate.
Satisfying Clients Isn't Good Enough
Suspend your disbelief for a moment and imagine an agency that never seems to lose many clients.
An Enterpreneurship to a Professionally Managed Firm
Starting with the most basic premise, entrepreneurs can face either the initial challenges surrounding creating a new venture from scratch, or building up a recent acquisition.
Part 1 on An Entrepreneurship to a Professionally Managed Firm
An Enterpreneurship to a Professionally Managed Firm
In this issue we will identify and help you better understand the six key organizational development tasks.
Part 2 on An Entrepreneurship to a Professionally Managed Firm
Surviving Major Changes
In this issue, we will identify and help you better understand the four major stages that an agency/organization must pass through on its way to greatness as well as the typical characteristics of those stages.
Part 3 on An Entrepreneurship to a Professionally Managed Firm
Surviving Major Changes
In this installment, we discuss the tactical transitions that must be successfully executed.
Part 4 on An Entrepreneurship to a Professionally Managed Firm
Build and Strengthen Your Agency-Carrier Relationships
What is reasonable for agencies and companies to expect from each other? What advice or requests do insurance industry executives and former industry executives have for the agency owners today?
How come no one ever washes a rental car?
We all know the answer to the question in the title; we don't wash a rental car because we don't own it.
It's all about getting it done
Having a solid strategy doesn't get "it" done in and of itself. In the current challenging business environment a solid execution plan rarely is a plan to do "it" faster, better and cheaper.
Why have a marketing plan?
Simply put, it’s everything a business does to attract customers, keep them coming back and refer others to your business.
An enterpreneurship to a professionally managed firm
In this issue we will identify and help you better understand the six key organizational development tasks.
Why Would Anyone Want to Hire a Consultant
There is no doubt that we in the USA are being bombarded with new challenges on an ongoing basis. Failure to adapt will become a death sentence for many organizations.













