Additional Support Available to Ensure Your Satisfaction

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1. Provide updates of progress to ensure that you stay in control of the engagement.

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2. Be available for confidential 1:1 sessions to address participant questions or concerns.

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3. Conduct research in between sessions as appropriate.

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4. Vary engagement implementation schedules as necessary.

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5. Arrange videoconferences or teleconferences as needed.

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6. Utilize video and role-playing tools.

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7. Conduct Pre- and Post-testing of the group and Post-program Evaluation by both participants and their superiors where appropriate. This is conducted in order to measure and document results for those organizations interested in Kirkpatrick Level 4 interventions.

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• Program content
• Self description profile
• Self assessment of potential
• Performance evaluation by self
• Performance evaluation by superior
• Management style profile
• Decision making analysis by self
• Decision making analysis by superior
• Organizational climate survey
• Preliminary goals survey
• Post program evaluation by participants

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8. Follow-up sessions and goals reviews are mutually arranged. This is to ensure both short and long term results.