Service Industries

Service Isn't Everything, It's the Only Thing

It's frightening but true-your service business is only as good as a customer's last exchange with you. Your biggest daily challenge is most likely front-line management, and Paradigm Associates know it well. We've helped dozens of service companies get past what doesn't work (customer intimidation, insufficient planning for contingencies, inadequate staff and management training, and hiring without a strategy) to create a positive work atmosphere, top-notch customer service, improved productivity, smart hiring, and lower effective labor costs.

View Client List

Ace Electronic Alarm

Cameo Limousines

Cavanaugh Pest Services

Clark Travel Services

Classic Thyme Cooking School & Kitchen Shoppe

Cori Beauty Directions

Crab Cake Secret

Curves - Somerset

Daybreak Express


Dial Pest Control

Donna Rubin Design

Dorson Home Care Agency Inc

Exact Temp Inc

George A Matthews Co

Gorton Heating

Grand Summit Hotel


JBC Industries

Jay-Hill Repairs

Jevic Transportation

KC Cleaning

Kings Pest Control Inc

Las Vegas Entertainment Group

Las Vegas Wranglers Professional Hockey Team

Lotus Broadcasting

Martell's Tiki Bar

Merlin's Pest Control LLC

Monroe Pattern & Mold Inc

NJ Biz/Business News NJ

R F E Industries Inc

Rainbow Academy

Randolph Alarm Systems

Rorden Realty

Ruoff Restaurant Management/Turning Point Restaurants

Russell Reid

Scott & Sons

Suburban Cablevision (now Comcast)

Unishippers Assoc.

Xecutive Business Systems


"...with the tools you taught me I will be able to overcome almost anything"

Edward F. Brannagan
Assistant General Manager
Martell's Tiki Bar

"You were not teaching us how to run our restaurants better...You were teaching us how to run everything better."

John Todd
Executive Chef
Martell's Tiki Bar

"Collectively we all came together and embraced all of the information and have successfully implemented the information in out daily lives."

Ami Drewes
Martell's Tiki Bar
Tiki Manager

"...more than just a management skills class, it was a life skills class."

Sean Swayze
Bar Manager
Martell's Tiki Bar

"My employees are now making their own suggestions. Whether it is a way to save money, make money, or even how to do things more productively."

Donna J. Brooks
Office Manager
Martell's Tiki Bar

Contact Us, and let's discuss how we can help you.

Discover for yourself how powerful "Breakthrough Thinking for Your Real World" can be.

In our never-ending quest to serve you to the fullest, please do not hesitate to call, write, or email us with any of your pressing issues or concerns. Your thoughts and suggestions enable you to make us the absolute best in professional services!

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