Our Latest Thinking

Our experts share their expertise to help business leaders drive success.

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Strategic Planning in a Dynamic Business Environment

As the business environment continues to evolve at a rapid pace, it’s becoming increasingly clear that traditional, rigid strategic plans can no longer keep up. Strategies that seemed solid just months ago now require constant adjustment to keep up with shifting market conditions, new technologies, and unexpected global events.
Paradigm Associates LLC
October 2, 2024
Strategic & Tactical Planning

3 Characteristics That Spur Success

Think about how these three characteristics are so critical to successful people, How much can you integrate them into your daily life?
Dick Ossi
October 2, 2024
Individual Coaching & Self-improvement

Unlocking the Power of a Well-Designed Organization

A deliberate, strategic approach to scaling begins with a clear understanding of the organization's purpose and values, serving as the foundation for decision-making and guiding the organization through growth and change.
Doug Brown
October 2, 2024
Strategic & Tactical Planning

Overcoming Resistance: Why Managers Hesitate to Use Validated Assessment Tools in Hiring

Many managers hesitate to utilize validated assessment tools that can enhance their hiring and selection processes. This resistance stems from several factors, ranging from misconceptions about these tools to embedded organizational and cultural challenges.
Doug Brown
August 21, 2024
Building Teams & Employee Engagement

Critical Keys to Success

The most significant leadership imperative to build and grow in today's environment is recognizing and incorporating effective strategies to coalesce workforce demographics, global competition, generational expectations and a greater need to address purpose and value-driven plans and operations. 
Janice Giannini
August 21, 2024
Leadership & Management Effectiveness
Building Teams & Employee Engagement

Developing People

Everyone, whether new employees or seasoned business professionals, needs development. By utilizing the assessment tools available through Paradigm Associates, valuable insights are gained into their personal skills, behaviors, and drivers/motivators, as well as the keys to effectively motivating and managing them.
Paradigm Associates LLC
August 21, 2024
Building Teams & Employee Engagement

Do A.I. Customer Services Apps Provide Better and Quicker Service Than Real People?

Companies are increasingly adopting a hybrid approach to customer service, leveraging the strengths of both AI and human representatives. AI can handle straightforward, repetitive tasks, freeing up human reps to tackle more complex issues that require a personal touch.
Grant Tate
July 10, 2024
Customer Loyalty & Customer Service

Understanding Current and Future Customer Experience Expectations

To accomplish a seamless customer experience, understanding where your company stands with the needed technology, processes, and mindsets is critical.
Janice Giannini
July 10, 2024
Customer Loyalty & Customer Service

Understanding Customer Experience: Lessons from a French Anecdote

By viewing your customer journey through the lens of understanding and expectation alignment, you can create a more cohesive and satisfying experience for your clients.
Paradigm Associates LLC
July 10, 2024
Customer Loyalty & Customer Service

Flexible Leadership vs. Wishy-Washy Leadership: Understanding the Distinction

Flexible leadership involves intentionally adjusting one's leadership style to meet the demands of various situations while maintaining a consistent vision and core values. On the other hand, wishy-washy leadership is marked by indecisiveness, inconsistency, a lack of clear direction, and poor communication.
Doug Brown
May 29, 2024
Leadership & Management Effectiveness
Building Teams & Employee Engagement
Customer Loyalty & Customer Service
Individual Coaching & Self-improvement
Leadership & Management Effectiveness
Performance Excellence, Process Improvement & Lean Concepts
Sales & Revenue Generation
Strategic & Tactical Planning
Succession & Human Resource Planning
Technology Leadership
Time Management

Don’t let your competitors gain the upper hand. Contact us today to discover how 'Breakthrough Thinking for Your Real World' can position your business to thrive.

We’re dedicated to helping you achieve your goals. If you have any questions or feedback, contact us directly by phone or email. Your insights are invaluable in refining the solutions we provide and delivering the results you expect.

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