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Our experts share their expertise to help business leaders drive success.
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Navigating the Road to Success: Strategic and Operating Plans Explained
While the strategic plan lays out the long-term vision and goals, the operating plan breaks these into practical steps, offering an organized and clear approach to business management. Both plans are essential in navigating the intricate business world and guiding the organization toward success.
Doug Brown
October 4, 2023
Strategic & Tactical Planning

Don't Be Afraid of Strategic Planning
Looking through a critical lens helps us take a hard look at the future of the business versus staying in our collective comfort zone and operating in the status quo.
Janice Giannini
October 4, 2023
Strategic & Tactical Planning

Strategist or Process Manager?
Businesses need strategists who can see a complex international economic, social, and technological environment, identify opportunities, and set directions. They also need analysts to help gather, parse, organize, and make sense out of mountains of information.
Grant Tate
October 4, 2023
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The Double Edged Sword of Personal Assessment Instruments
Personal assessment instruments, from personality quizzes to aptitude tests, promise a glimpse into our traits, potential, and inner workings. However, as with all instruments, they come with benefits and potential pitfalls. This article sheds light on some of the most significant concerns to consider when selecting a tool or instrument.
Doug Brown
August 23, 2023
Leadership & Management Effectiveness

Wait! I'm Your Coach, Not Your Therapist
Our assessments often open a client’s eyes to behaviors and characteristics that may not have been recognized by the person. Starting from there, a person can build on their strengths, set new goals, and forge a new path to a fruitful life.
Grant Tate
August 23, 2023
Individual Coaching & Self-improvement

What Does Effective Leadership Look Like?
Values, responsibility as a role model, focus, and communication serve as the foundation for effective leadership. A strong, stable foundation will help avoid constant trauma.
Janice Giannini
August 23, 2023
Leadership & Management Effectiveness

Water Changes Everything
Because of Charity Water, about 17 million people across 29 countries now have access to clean water. There are still 770 million yet to go. Wouldn't it be wonderful to enable clean water for everyone who needs it during our lifetime?
Janice Giannini
August 23, 2023
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The Power of Walking In Your Customer's Shoes
Live in your customers' experiences. You may be surprised by what you learn.
Grant Tate
July 11, 2023
Customer Loyalty & Customer Service

Why is Fostering Excellent Customer Experience So Challenging
If your customers' experiences don't meet your desired outcome, you may want to re-evaluate and re-align your foundational embedded assumptions about peoples' wants and needs.
Janice Giannini
July 11, 2023
Customer Loyalty & Customer Service

Leadership: It May Be Easier Than You Think
Business is indeed about money, growth, and profits. But a good leader also recognizes that business is very personal to every human at every level that interacts with that business.
Janice Giannini
May 31, 2023
Leadership & Management Effectiveness
Building Teams & Employee Engagement
Customer Loyalty & Customer Service
Individual Coaching & Self-improvement
Leadership & Management Effectiveness
Performance Excellence, Process Improvement & Lean Concepts
Sales & Revenue Generation
Strategic & Tactical Planning
Succession & Human Resource Planning
Technology Leadership
Time Management

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