It doesn’t take too many instances of managers stepping in or coming to the rescue before people abdicate ownership of their jobs. Even people who try to take ownership and initiative will back down after too many instances of guessing wrong on how their manager wants something done.

The retention of performers is critically important for successful companies. It is the concerted effort of an organization to convey a message that generates actions and a long-term commitment that retains performers.

We are almost always surrounded by guideposts and opportunities that can lead us to further success. But, how often do we stop what we are doing long enough to take in and process these indicators and clues?

Team leaders must clearly practice leadership that understands what beliefs are being communicated in your team as well as taking the time to examine and act on those beliefs.

As a leader of your organization, it is your responsibility to assure that you are structured to respond to changing needs of the customers you serve.

Most people grab the problem, and, in their attempt to solve it, get really wrapped around the axle. They don't see the issue from an objective point of view. Instead identify the biggest challenge you are facing and proceed to ignore it or set it aside for a bit.

The strong case for engaging employees is clearly an opportunity to rivet employees to a workplace that invites ideas, innovation and work wisdom. It should be a place where employees can go and share their ideas.

Effective change management is really about transition management aimed at bringing about successful implementation of new methods, products, policies, services, facilities or other new realities. It means managing in ways that maximize opportunities for successful change and limiting the effect of negative dynamics of transition.

The greatest risk for leveraging technology might well be the people risk and not the technology risk. Assess your competition, and think about where you want to be in 5 years, and whether you are positioning yourself, and your company for success.

Managers and work team leaders are increasingly looking for ways to improve the efficiency and effectiveness of key work processes. The article is intended to serve as a foundation for understanding and doing successful process improvement in any work process in any organization.