There is a great tool available to organizations to help close this gap. It is called goal achievement. Not goal setting. Setting goals is not enough. It's only a start. We are talking about "doing" here.

Somehow we must learn not only to meet sorrow with courage, which is comparatively easy, but with a serenity, which is more difficult, being not a single act but a way of living.

Here are some general "right things" this organization is doing. If done right in your organization they will help refocus the senior team, align everyone to the same page, drive execution and the results, and increase cash flow and profitability.

A crucial conversation is one between two or more people where: 1) the stakes are high; 2) opinions vary; and 3) emotions run strong."

What if you redefined your job as being responsible for aligning your company's needs with the four core needs of employees? What if you held yourself accountable for inspiring, focusing, and recharging?

The many lenses we use to understand the world also affect our perception of gratitude and abundance.

A recent WorkTrends report out of Rutgers paints a rather bleak picture of how Americans are currently feeling about work.

It has been determined that transmission of your values motivates your employees and has a positive emotional impact on those employees.

What I have discovered in all my years of sales and sales management is that this information is not always communicated to the ranks - the sales team whose activity and success affect these monthly and quarterly numbers do not always understand the correlation between their daily activity, forecasting and the organizations' annual goals.

"The single biggest problem in communication is the illusion that it has taken place."