Are You Easy To Do Business With

July 10, 2014
# min read
Paradigm Associates LLC

As a leader of your organization, it is your responsibility to assure that you are structured to respond to changing needs of the customers you serve.

Ask yourself:

• Is doing business with our organization easy?

• Do we communicate effectively?

• Is the way a customer places an order an easy process?

• What is our response time when a customer has a problem?

• Are our invoices correct and easy to understand?

• Do we have the right people in place to answer customers' questions?

• How do we react when we make a mistake?

• Are we flexible and able to respond quickly, or are we burdened with bureaucracy and lengthy approval process?

• Can decisions be made at the lowest level of the organization?

• Do departments work together smoothly or is there a silo mentality?

Read the next article in the series:
Share this post
Performance Excellence, Process Improvement & Lean Concepts

Continue Reading Additional Articles

Using Technology to Improve Processes Across the Business

Frequently, it's not about the process and technology, it's about people's emotional investment in current state. Taking the time to understand it, respect it, and productively address it may in fact enable you to reap benefits far beyond your original goals!

Are You Running Your Business Based on Industrial or Knowledge Era Principles?

What if you redefined your job as being responsible for aligning your company's needs with the four core needs of employees? What if you held yourself accountable for inspiring, focusing, and recharging?

New Ways To Think About Business Practices

If a company leader wants to increase efficiency and effectiveness by improving the company processes, then the leader must consider how the work gets done and what tools to use to reach the goals.

Ready to drive results with tailored strategies? Book a strategic consultation to explore how our insights can elevate your organization.

We’re dedicated to helping you achieve your goals. If you have any questions or feedback, contact us directly by phone or email. Your insights are invaluable in refining the solutions we provide and delivering the results you expect.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.