The Most Significant Broken Process of Your Life

December 20, 2023
# min read
Janice Giannini

Is Effective Communications!  It is a profound weakness across the board, wreaking havoc across all aspects of life.

A recent Quote from Axios Short Brevity illustrates this.

“It has never been harder to get people focused on what matters most, and the work from anywhere reality has turned communications into a profound and critical weakness for every company, every leader, every rising star, and every restless worker,” Stewart Butterfield, CEO ofSlack, told us that, in a hypothetical 10,000-employee company that spends $1Billion on payroll, 50 to 60% of the average person’s time is spent on communications in some way. in some way.  (Italic is mine - JG.)

Why does it matter?

·  Money wasted due to ineffective communications? Billions.

·  Profit left on the table in your business? Billions.

·  There is always time to do it over, but never time to do it right. Why?

·  Since 1990 US marriage rate is tanking  (50% decline).

·  US divorce rate is painfully high (20%).

·  US loneliness epidemic is skyrocketing.

Just imagine the positive outcomes possible with sincere, clear communication.

Recommendations to achieve effective communications:

·  Know your objective first; if it isn’t clear- STOP and get one.

· Define effective communications as the other people get the message you intend to send. It’s about the message, not you.

· Follow/ instill  a process:

        o  State what you need them to hear. Think first, talk second.

         o  Ask what they need to hear.

         o  Say what you mean in simple respectful words.

         o  State actions/ follow-up clearly.

         o  Sum up, repeat what you said, and ask others "Did you get what you needed"?

· Repeat process as needed.

Summary

Effective communications will save you time and money across all aspects of your life. It may take longer to prepare communications using few words that are simple and direct. However, the communication with people will net better outcomes. If it goes over 1 page, nobody reads it.  

For follow-up on how to, Axios’ Smart Brevity is a place to start.

Read the next article in the series:
Share this post
Performance Excellence, Process Improvement & Lean Concepts

Continue Reading Additional Articles

The Upside of Time You Didn't Have Before

Suddenly there was more time on our hands to fill, use or invest in something. What was that something to be?

Improving Employee Performance

A recent WorkTrends report out of Rutgers paints a rather bleak picture of how Americans are currently feeling about work.

Are You Running Your Business Based on Industrial or Knowledge Era Principles?

What if you redefined your job as being responsible for aligning your company's needs with the four core needs of employees? What if you held yourself accountable for inspiring, focusing, and recharging?

Contact Us, and let's discuss how we can help you.

Discover for yourself how powerful "Breakthrough Thinking for Your Real World" can be.

In our never-ending quest to serve you to the fullest, please do not hesitate to call, write, or email us with any of your pressing issues or concerns. Your thoughts and suggestions enable you to make us the absolute best in professional services!

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.